Abstract: Modern recommender systems often create information cocoons, restricting users' exposure to diverse content. A key challenge lies in balancing content exploration and exploitation while allowing users to adjust their recommendation preferences. Intuitively, this balance can be modeled as a tree-structured representation, where depth search facilitates exploitation and breadth search enables exploration. However, existing approaches face two fundamental limitations: Euclidean methods struggle to capture hierarchical structures, while hyperbolic methods, despite their superior hierarchical modeling, lack semantic understanding of user and item profiles and fail to provide a principled mechanism for balancing exploration and exploitation. To address these challenges, we propose HERec, a hyperbolic graph-LLM framework that effectively balances exploration and exploitation in recommender systems. Our framework introduces two key innovations: (1) a hierarchical-aware graph-LLM mechanism that jointly aligns textual descriptions with user-item collaborative information in hyperbolic space, and (2) a hierarchical representation structure that enables user-adjustable exploration-exploitation trade-offs. Extensive experiments demonstrate that HERec consistently outperforms both Euclidean and hyperbolic baselines, achieving up to 5.49% improvement in utility metrics and 11.39% increase in diversity metrics, effectively mitigating information cocoons. We open-source our model implementation at https://github.com/Martin-qyma/HERec.
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