Modeling Socio-Cultural Phenomena in Online Multi-Party Discourse

Tomek Strzalkowski, George Aaron Broadwell, Jennifer Stromer-Galley, Samira Shaikh, Ting Liu, Sarah M. Taylor

Abstract: We present in this paper, the application of a novel approach to computational modeling, understanding and detection of social phenomena in online multiparty discourse. A two-tiered approach was developed to detect a collection of social phenomena deployed by participants, such as topic control, task control, disagreement and involvement. We discuss how the mid-level social phenomena can be reliably detected in discourse and these measures can be used to differentiate participants of online discourse. Our approach works across different types of online chat and we show results on two specific data sets.