Large Language Models Know Your Contextual Search Intent: A Prompting Framework for Conversational Search

Published: 07 Oct 2023, Last Modified: 01 Dec 2023EMNLP 2023 FindingsEveryoneRevisionsBibTeX
Submission Type: Regular Long Paper
Submission Track: Information Retrieval and Text Mining
Submission Track 2: Theme Track: Large Language Models and the Future of NLP
Keywords: Conversational search; passage retrieval; large language models; contextual search intent understanding
TL;DR: A simple yet effective prompting framework that leverages large language models for conversational search with extensive automatic and human evaluations.
Abstract: Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show unsatisfactory effectiveness and robustness to handle real conversational search scenarios. Recently, large language models (LLMs) have demonstrated amazing capabilities for text generation and conversation understanding. In this work, we present a simple yet effective prompting framework, called LLM4CS, to leverage LLMs as a text-based search intent interpreter to help conversational search. Under this framework, we explore three prompting methods to generate multiple query rewrites and hypothetical responses, and propose to aggregate them into an integrated representation that can robustly represent the user's real contextual search intent. Extensive automatic evaluations and human evaluations on three widely used conversational search benchmarks, including CAsT-19, CAsT-20, and CAsT-21, demonstrate the remarkable performance of our simple LLM4CS framework compared with existing methods and even using human rewrites. Our findings provide important evidence to better understand and leverage LLMs for conversational search.
Submission Number: 105
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