Multi-level Association Refinement Network for Dialogue Aspect-based Sentiment Quadruple Analysis

Zeliang Tong, Wei Wei, Xiaoye Qu, Rikui Huang, Zhixin Chen, Xingyu Yan

Abstract: Dialogue Aspect-based Sentiment Quadruple (DiaASQ) analysis aims to identify all quadruples (i.e., target, aspect, opinion, sentiment) from the dialogue. This task is challenging as different elements within a quadruple may manifest in different utterances, requiring precise handling of associations at both the utterance and word levels. However, most existing methods tackling it predominantly leverage predefined dialogue structure (e.g., reply) and word semantics, resulting in a surficial understanding of the deep sentiment association between utterances and words. In this paper, we propose a novel Multi-level Association Refinement Network (MARN) designed to achieve more accurate and comprehensive sentiment associations between utterances and words. Specifically, for utterances, we dynamically capture their associations with enriched semantic features through a holistic understanding of the dialogue, aligning them more closely with sentiment associations within elements in quadruples. For words, we develop a novel cross-utterance syntax parser (CU-Parser) that fully exploits syntactic information to enhance the association between word pairs within and across utterances. Moreover, to address the scarcity of labeled data in DiaASQ, we further introduce a multi-view data augmentation strategy to enhance the performance of MARN under low-resource conditions. Experimental results demonstrate that MARN achieves state-of-the-art performance and maintains robustness even under low-resource conditions.