Knowledge-based Reliability Metrics for Social Media Accounts

Nuno Guimarães, Álvaro Figueira, Luís Torgo

Abstract: The growth of social media as an information medium without restrictive measures on the creation of new accounts led to the rise of malicious agents with the intend to diffuse unreliable information in the network, ultimately affecting the perception of users in important topics such as political and health issues. Although the problem is being tackled within the domain of bot detection, the impact of studies in this area is still limited due to 1) not all accounts that spread unreliable content are bots, 2) human-operated accounts are also responsible for the diffusion of unreliable information and 3) bot accounts are not always malicious (e.g. news aggregators). Also, most of these methods are based on supervised models that required annotated data and updates to maintain their performance through time. In this work, we build a framework and develop knowledge-based metrics to complement the current research in bot detection and characterize the impact and behavior of a Twitter acco