OmniChat: Enhancing Spoken Dialogue Systems with Scalable Synthetic Data for Diverse Scenarios

ACL ARR 2024 December Submission420 Authors

13 Dec 2024 (modified: 05 Feb 2025)ACL ARR 2024 December SubmissionEveryoneRevisionsBibTeXCC BY 4.0
Abstract:

With the rapid development of large language models, researchers have created increasingly advanced spoken dialogue systems that can naturally converse with humans. However, these systems still struggle to handle the full complexity of real-world conversations, including audio events, musical contexts, and emotional expressions, mainly because current dialogue datasets are constrained in both scale and scenario diversity. In this paper, we propose leveraging synthetic data to enhance the dialogue models across diverse scenarios. We introduce ShareChatX, the first comprehensive, large-scale dataset for spoken dialogue that spans diverse scenarios. Based on this dataset, we introduce OmniChat, a multi-turn dialogue system with a heterogeneous feature fusion module, designed to optimize feature selection in different dialogue contexts. In addition, we explored critical aspects of training dialogue systems using synthetic data. Through comprehensive experimentation, we determined the ideal balance between synthetic and real data, achieving state-of-the-art results on the real-world dialogue dataset DailyTalk. We also highlight the crucial importance of synthetic data in tackling diverse, complex dialogue scenarios, especially those involving audio and music. For more details, please visit our demo page at \url{https://sharechatx.github.io/}.

Paper Type: Long
Research Area: Speech Recognition, Text-to-Speech and Spoken Language Understanding
Research Area Keywords: Spoken Dialogue System, Spoken Dialogue Datasets, Emotion Understanding
Contribution Types: Approaches to low-resource settings, Publicly available software and/or pre-trained models, Data resources, Data analysis
Languages Studied: English
Submission Number: 420
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