Hung Chau (Preferred)
Hung Chau
Researcher, Customer AI, Zillow Group, Inc.
Joined
January 2025
Names
Emails
****@zillowgroup.com (Confirmed)
Personal Links
Career & Education History
Researcher
Customer AI, Zillow Group, Inc. (zillowgroup.com)
2022 – Present
PhD student
School of Computing and Information, University of Pittsburgh (pitt.edu)
2016 – 2023
Advisors, Relations & Conflicts
Expertise
Large Language Models and Conversational AI
2022 – Present
Personalized Ranking and Recommendation
2018 – Present
Natural Language Processing (Knowledge Extraction and Representation)
2016 – Present
AI in Education
2016 – 2023