Hung Chau

Researcher, Customer AI, Zillow Group, Inc.

  • Joined January 2025

Names

Hung Chau (Preferred)

Emails

****@zillowgroup.com (Confirmed)

Personal Links

Career & Education History

Researcher
Customer AI, Zillow Group, Inc. (zillowgroup.com)
2022 – Present
 
PhD student
School of Computing and Information, University of Pittsburgh (pitt.edu)
2016 – 2023
 

Advisors, Relations & Conflicts

PhD Advisor
2016 – 2023
 

Expertise

Large Language Models and Conversational AI
2022 – Present
 
Personalized Ranking and Recommendation
2018 – Present
 
Natural Language Processing (Knowledge Extraction and Representation)
2016 – Present
 
AI in Education
2016 – 2023